Wellington City Libraries

Te Matapihi Ki Te Ao Nui

Working for Wellington City Libraries and Community Spaces

We're looking for people who share our passion for Wellington and have the same values that we do - to make our city an even better place to live and work in.

We are a business unit of Wellington City Council where services and projects are as diverse and interesting as the people who deliver them. Join us in making a positive difference - shape your own future, while reshaping the future of Wellington.

Current vacancies

Team Member Customer Service - West

Team Member Customer Service - Libraries and Community Spaces

Want variety in your work?

  • Have an aptitude for information technology?
  • Love reading and libraries?

This is the job for you!

Our customer service role connects people to a huge range of resources for fun and information, online, in print and in person. Do you have strong communication skills and enjoy being with people? If you can relate well to children and adults, as well as being comfortable with presenting our resources to groups, can work in a team and independently, then we're interested in hearing from you.

This permanent 20 hour per week role in the West Cluster libraries is a great opportunity for you. The hours are:

  • Monday 9.45am - 4.30pm (Cummings Park Library, Ngaio)
  • Tuesday: 10am - 5pm (Karori Library)
  • Thursday 5.45pm - 8.15pm (Khandallah Library)
  • Saturday: 9.15am - 4pm (Karori Library).

About us:

We are here to connect our communities to knowledge, wonder and possibilities through the network of libraries and community spaces.

The role involves a broad range of activities including : promoting library material and resources, the provision of exceptional customer service, delivery of programmes and helping people find answers they're looking for.

About you:

You will be a tech savvy team player who thrives on providing exceptional customer service; you'll be able to build rapport with customers of all ages. You will pride yourself on being flexible, well organised , accurate and have an excellent eye for detail. You will have the skills to work with our diverse range of customers, the ability to work independently and in a team environment and good physical fitness.

Please provide a covering letter with your CV, outlining the skills and experience you could bring to this role.

To view the job, visit the Council Careers website.

For more information contact Karl Gaskin or Jill Spackman, at Karori Library on 4768413 (or email karl.gaskin@wcc.govt.nz or jill.spackman@wcc.govt.nz)

Applications close on Sunday 26 November 2017.

Register for Job Alerts

If you'd like to receive personalised emails when vacancies come up that fit your role preferences, it's easy to sign up for job alerts:

  • Go to the 'Council vacancies' link above.
  • If you don't already have a log-in, click 'Register Now' and register your details.
  • Once you are logged in, choose 'Job Search' and tell us what type of role you are interested in and then click 'Save'.

Recruitment Process

When you apply for a role, we want you to be prepared so you can demonstrate your skills and experience in the best possible light. For information on our recruitment process and what to expect, please visit the Working Here page on the Wellington City Council website

If you have any questions, contact the hiring manager who is advertising the vacancy above, or email our recruitment team:

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