Wellington City Libraries

Te Matapihi Ki Te Ao Nui

What is your eLibrary service?

Wellington City Libraries subscribes to two different eBook & eAudiobook services, Borrowbox* and Overdrive, so that we have a great range of material that you can download and read with your library card. Each of these services has its own app for Android and iOS, as well as options for transferring to eReaders and mp3 players and reading or listening to on your desktop computer.
* Bolinda Digital changed their name to Borrowbox in 2015

A comparison of the two services can be found on our Which eBook/eAudiobook service is right for you? page.

To help you get started, we've put together some guides below to using each of these services. If you have any questions, or need help using the service, you can contact us via our technical support form.

Important note: Currently Kindle eReaders are incompatible with library eBooks.

Getting started with Overdrive

How many titles are available?

Overdrive has the biggest selection of our two eBook providers, with more than 13,000 titles available (as at June 2014 -- new titles are being added all the time).

What software will I need?

The software you need depends on whether you plan to borrow eAudiobooks or eBooks, as well as the device you plan to use them on. Here's a quick guide (with more information on Overdrive's Help Pages)

Overdrive eAudiobooks:

  1. For downloading to your desktop computer:
    • For listening on your desktop and/or transferring to a standalone MP3 player, you will need the classic desktop version of Overdrive Media Console (Windows, Mac) for your computer.
    • Once you have installed this, you can download titles. Go to the library's Overdrive website to browse our selection, then follow these instructions to borrow and download).
    • The file you've downloaded needs to be opened in Overdrive Media Console to load your book – right-click on the download file, and choose 'open with', and then 'Overdrive Media Console'. Your eAudiobook should then start downloading the actual content of the book, and once it's finished you can either listen to it on your computer, or transfer the eAudiobook to an MP3 player (tutorial for Windows, tutorial for Mac users).
  2. On smartphones and tablets:
    • For downloading and listening on smartphones and tablets, you will need the OverDrive app, available for Android, iOS and Windows 8 devices, as well as many other devices (visit the Device Resource Centre to find out more).
    • Once you have downloaded the app, before you can begin borrowing, you will need to set up an OverDrive account (this is a new step as of 16 September 2014 - if you have previously 'authorized' your install with an 'Adobe ID', this is fine, and you don't need to set up an OverDrive account).
    • Once you've installed the app, you can then get started borrowing and downloading eBooks and eAudiobooks. Here's a tutorial that shows how to borrow on iOS, and one for borrowing on Android devices.

Overdrive eBooks:

  1. For downloading to your desktop computer:
    • For reading on your desktop and/or transferring to a dedicated eReader (i.e. not a tablet or smartphone), you will need to install Adobe Digital Editions (install for Windows, install for Mac)
    • Once you have install Adobe Digital Editions, before you can begin borrowing, you will need to authorize the software with an Adobe ID
    • Once you have installed Adobe Digital Editions, you can start to download titles. Go to the library's Overdrive website to browse our selection, then follow these instructions to borrow and download).
    • The file you've downloaded needs to be opened in Adobe Digital Editions to load your book – right-click on the download file, and choose 'open with', and then 'Adobe Digital Editions'. Your eBook should then start downloading the actual content of the eBook, and once it's finished you can either read it on your computer, or transfer the eBook to an eReader.
  2. On smartphones and tablets:
    • For downloading and reading on smartphones and tablets, you will need the Overdrive Media Console app, available for Android, iOS and Windows 8 devices, as well as many other devices (visit the Device Resource Centre to find out more).
    • Once you have downloaded the app, before you can begin borrowing, you will need to set up an OverDrive account (this is a new step as of 16 September 2014 - if you have previously 'authorized' your install with an 'Adobe ID', this is fine, and you don't need to set up an OverDrive account).
    • Once you've installed the app, you can then get started borrowing and downloading eBooks and eAudiobooks. Here's a tutorial that shows how to borrow on iOS, and one for borrowing on Android devices.

If you have any problems with any part of this process, try searching Overdrive's Help Section for your device along with keywords about the part of the process you're having trouble with – and our eLibrary support team are also here to help.

How many titles can I have out at a time, and for how long?

You can have up to 15 titles out at a time, for three weeks each.

Can I return titles early to free up loans?

Yes you can -- there are different ways of doing this, depending on whether you've already downloaded the title. See this tutorial on how to return titles before the end of your lending period for more details.

Can I renew titles, if I haven't finished with them yet?

Yes you can, if there are no existing reserves on a title. Three days before the book becomes due, a renew option appears in your account on the library's Overdrive website. Here's a tutorial that shows how renewing works in Overdrive.

Can I reserve eBooks and eAudiobooks that are on loan?

Yes - if a title is on loan, you will see a button to Place a hold. If you click this and enter your card information, you can jump in the queue for a title.

Extended help

Overdrive have extended help available on the Overdrive Help site and our eLibrary support team are also here to help.

Getting started with Borrowbox

How many titles are available?

Our Borrowbox collection has over 2300 eAudiobooks and 2400 eBooks for download (as at June 2014 -- new titles are being added all the time)

What software will I need?

The software you need depends on whether you plan to borrow eAudiobooks or eBooks, as well as the device you plan to use them on.

Borrowbox eAudiobooks:

  1. For downloading to your desktop computer or MP3 player:
    • For listening on your desktop you may need to install software for listening to MP3 format files. Common software you might have installed is iTunes, VLC Player, Windows Media Player. If you are transferring to a standalone MP3 player plug the MP3 player into the USB connection on the computer, unzip the file and transfer the file across to your player using the device's dedicated software or drag and drop the file from your desktop to the device's music folder. for more information on how to transfer audiobook files or hear them on computer, please see the Borrowbox (Bolinda) User Guide

    Here's a tutorial for downloading an eAudiobook from Borrowbox on your desktop, put together by Monash Public Library (some details are different, e.g. your 'pin' is your surname at Wellington City Libraries, and borrowing limits for Wellington are different - see below):

    Please do note that these video tutorials are only an example of to get started using Borrowbox. Monash Public Library's collection cannot be accessed with your Wellington library card -- only the Wellington City Libraries' collection.

    (This example uses iTunes to transfer the MP3 files to an iPod, but you can listen on your computer via iTunes or other software such as Windows Media Player.)

  2. On smartphones and tablets:
    • For downloading and listening on smartphones and tablets, you will need the BorrowBox app, available for Android, iOS devices.
    • Once you've installed the app, you can then get started borrowing and downloading eAudiobooks and eBooks.

      Here is a tutorial from Monash Library that shows how to borrow on iOS (some details are different, e.g. your 'pin' is your surname at Wellington City Libraries, and borrowing limits for Wellington are different - see below):

      (The process is similar on Android devices)

Borrowbox eBooks:

  1. For downloading to your desktop computer:
    • Make sure that you have installed Adobe Digital Editions. If you haven't installed this software yet, please visit the Adobe Digital Editions download page and follow the installation instructions provided.
    • On first launch of Adobe Digital Editions, click on "Help", then "Authorize Computer". In the following screen, choose "Adobe ID" from the dropdown menu and enter your Adobe ID and password. If you don't have an Adobe ID yet please click on the Create an Adobe ID link on the right hand side or visit Adobe's Create Adobe ID page.
    • On the download page click the Download eBook button. When you get a pop-up dialogue box asking you whether you would like to Open, Run or Save, make sure that you select "Open With" and choose Adobe Digital Editions. Adobe Digital Editions will then import the eBook file and you can find it in the Borrowed section on the left side.
    • To transfer an eBook to an eReader device, attach your eReader device to your computer. It should appear in Adobe Digital Editions in the list on the left side. Now just drag the eBook onto the device.

    (See the corresponding help links from Overdrive for this section for getting started with Adobe Editions -- Adobe Digital Editions works just the same for Borrowbox.)

  2. On smartphones and tablets:
    • For downloading and listening on smartphones and tablets, you will need the BorrowBox app, available for Android, iOS devices.
    • Once you've installed the app, you can then get started borrowing and downloading eBooks and eAudiobooks. The process is largely the same as for eAudiobooks (see video above)

If you have any problems with any part of this process, Borrowbox have help available once you log in to Borrowbox (in the blue bar at the top, on the left) and our eLibrary support team are also here to help.

How many titles can I have out at a time, and for how long?

You can have up to 15 eBooks and 15 Audiobooks every two weeks. These are on loan for 3 weeks and can be renewed twice.

Can I return titles early to free up loans?

Yes, if you choose to return your book early, login to your account and you will see the 'return' option beside the book title in your loans.

Can I renew titles, if I haven't finished with them yet?

Yes you can, if there are no existing reserves on a title. Click on the "My Account" link at the top of the page (once you're logged in), and on your account page, you should see a list of all the titles you have out on loan, with an orange 'Renew' button next to the titles that can be renewed.

Can I reserve eBooks and eAudiobooks that are on loan?

Yes - if a title is on loan, you will see an orange button to reserve, instead of a green button to borrow.

Extended help

Borrowbox have extended help topics available once you log in to Borrowbox (in the blue bar at the top, on the left) and our eLibrary support team are also here to help.