Wellington City Libraries

Te Matapihi Ki Te Ao Nui


As of Sunday 7 March Wellington is at Alert Level 1. Under Alert Level 1, all Libraries remain open and following Ministry of Health safety measures. Please continue recording your visits. We will be restarting our programmes and events from Sunday 7 March.

Here are some answers to frequently asked questions below. If your query is not included, please email us at enquiries@wcl.govt.nz and library staff will be happy to help you

What has changed in Level 1?

At Alert Level 1 our branches are open as normal and following Ministry of Health safety measures in place to keep staff and our community safe. We encourage everyone to continue recording their visits.

Library customers can continue to access a huge range of online resources at wcl.govt.nz/elibrary. This includes ebooks, newspapers, movies, and online courses.

You can return borrowed items to your local branch as normal.

If you have any questions please contact Wellington City Libraries by calling 04 801 4040 during office hours or email enquiries@wcl.govt.nz

What provision have you made for contact tracing?

Contact tracing is one of the key tools in containing potential COVID-19 transmission. The NZ Covid Tracer app will be used for this purpose, alongside paper-based sign-in systems for people who don't have smartphones, or prefer not to use apps.

You can download the COVID Tracer App ahead of your visit to the library:

More information about contact tracing at Council facilities can be found on wellington.govt.nz.

Will events, like storytimes, be happening in libraries?

Events and programming will resume from Sunday 7 March.

Event Calendar

Can I return my books through the after hours slots in our libraries?

Yes, for those libraries that have after hours slots, you can return books when the libraries are closed.

Are you quarantining items returned to libraries?

We will not be quarantining items recently returned, following best practice guidelines issued by Taituarā — Local Government Professionals Aotearoa (previously known as SOLGM) and the Head of COVID-19 Response Unit. They were developed after consultation with the Ministry of Health, National Library of New Zealand, PLNZ (Public Libraries New Zealand) and LIANZA (Library and Information Association New Zealand Aotearoa). As the risk of COVID-19 transmission from library returns is very low, we will be removing returned items from borrower accounts and shelving them as they are returned, as is our usual practice.

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