Wellington City Libraries

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COVID-19 FAQs

As of Monday 21 September Wellington is at Alert Level 1. Under Alert Level 1, all Libraries remain open and are operating normal hours. Here are some answers to frequently asked questions below. If your query is not included, please email us at enquiries@wcl.govt.nz and library staff will be happy to help you.


What has changed in Level 1?

At Alert Level 1 all limits on the number of people in our spaces and time limits are lifted.

What provision have you made for contact tracing?

Contact tracing is one of the key tools in containing potential COVID-19 transmission. The Rippl app and NZ Covid Tracer app will be used for this purpose, alongside paper-based sign-in systems for people who don't have smartphones, or prefer not to use apps.

You can download either app ahead of your visit to the library:

More information about contact tracing at Council facilities can be found on wellington.govt.nz.

Will events, like storytimes, be happening in libraries?

We will be restarting library programming shortly. To see what's happening each day, check our Event Calendar

Can I return my books through the after hours slots in our libraries?

Yes, for those libraries that have after hours slots, you can return books when the libraries are closed.

Are you quarantining items returned to libraries?

We will not be quarantining items recently returned, following best practice guidelines issued by SOLGM (Society of Local Government Managers) and the Head of COVID-19 Response Unit. They were developed after consultation with the Ministry of Health, National Library of New Zealand, PLNZ (Public Libraries New Zealand) and LIANZA (Library and Information Association New Zealand Aotearoa). As the risk of COVID-19 transmission from library returns is very low, we will be removing returned items from borrower accounts and shelving them as they are returned, as is our usual practice.

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