Courier
If you need an item urgently or prefer to have your reserved items delivered to you at home or at work, you can use the courier service.
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Anyone can request the courier service.
- If you want an item from Wellington City Libraries' collection, you will have to become a member. Check our joining page for details.
- If you want an item that will not have to be returned to the library, for example a photocopy of a magazine article, you do not need to join the library.
- ProSearch customers can request courier delivery of search results.
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What:
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- Any item in Wellington City Libraries' collection which is available for loan. Check our catalogue here.
- Any item which Wellington City Libraries can source, for example items interloaned from a library outside Wellington.
- Research results. See the ProSearch page for details.
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How:
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You can ask for courier delivery when -
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Arrival Time:
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- 24 hours (weekdays) if item is available.
- If item is on loan or must be sourced from another site, 24 hours (weekdays) from when it reaches the library.
- For urgent delivery, contact the ProSearch team. Email, phone +64 04 801 4059 or fax +64 04 801 4088.
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Loan Period:
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- Books, cassettes, kits: 4 weeks loan period.
- Magazines, cds, dvds, videos, cd-roms, best-seller books: 1 week loan period.
- Check our Borrowing page for more details.
- The loan period begins when the item is issued at the library, before it is couriered to you.
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Return of Items:
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- The return of library items is the responsibility of the borrower.
- Items will come with an issue slip giving the date due and issuing branch.
- Normal overdue charges apply.
- A $1 charge per item is incurred when items are returned to a branch they were not issued at.
- If you want to return couriered items to a specific branch, please specify which one when placing the reserve.
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Charges:
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- $5 Delivery within the Wellington region (the pink areas in this map).
- $10 Per courier bag rest of New Zealand.
- Extra charges as applicable ($2 reservation fee, $2 extra per item if you are a rental borrower, $1 per item interlibrary return fee, 20c per A4 page photocopying, ProSearch charges).
- Please contact the ProSearch team for International charges.
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Payment:
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- WCL members in the library: please pay when the courier service is requested.
- WCL members via phone, email, fax: a charge is placed on your library card.
- Non-members: payment in advance.
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Our libraries I Joining I Borrowing
