Wellington City Libraries

Te Matapihi Ki Te Ao Nui

Housebound borrowers

Our Housebound Service is a free service for people who are permanently unable to get to a library themselves.

All library materials may be borrowed through the service, including large print books, talking books, music on compact discs, DVDs and magazines.


Is this the right service for you?

See also

  • Library Express
    A charged service that allows you to arrange with our staff for a selection of items (either chosen by our librarians, or nominated by you) to be delivered to you by courier
  • Home Delivery
    Home delivery by courier is available as an option when you reserve individual items in our library catalogue. This is a charged service.

How does the service work?

  • Prospective housebound residents are interviewed in their own homes to establish eligibility and a reading/listening profile
  • Selections are made by the staff at the Housebound office in the Central library, and are then delivered at six-weekly intervals
  • Lists of new stock are produced periodically, and can be supplied on request
  • Items listed, or any other titles can be requested

Deliveries are done by police-checked volunteers from the community. If you would prefer to nominate a family member, neighbour or friend to borrow on your behalf and deliver your items, please talk with our staff about our Community Agent scheme.

Residents of Wellington retirement villages or other centres for the elderly are also eligible for this service, either as individuals or, in some cases, through bulk collections supplied on a regular basis.

All of the above services are free of charge to Wellington residents who are permanently housebound.

If you wish to join Wellington City Libraries as a Housebound Borrower, would like to know more about the service, or would like to help by delivering selections to a Housebound Borrower, please visit, or get in touch (details below).

Contact us

Have any questions about our Housebound service? You can phone us on (04) 801 4044. Our office hours are 9.30am - 5pm, Monday to Friday.

Alternatively, you can email us.

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