Wellington City Libraries

Te Matapihi Ki Te Ao Nui

Services at Central Library

Central Library closure


Arapaki Manners Library and Service Centre is now open. For more information on CBD library services and collections, please visit our Central closure FAQs.

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Internet and Word-Processing Services

Computers for customer use can be found across all floors, and particularly on the first floor.

Some computers only allow you to connect to this library website and catalogues and databases the library subscribes to, along with the Wellington City Council website. For others the login screen will present you with options for free or paid internet.

Free Internet

Use this option to:

  • do your own research across the Library's subscription databases, websites and catalogue.
  • access any New Zealand website with an address ending in ".nz"
  • information sites selected for relevance to reference and homework projects.
  • Microsoft Office & Open Office for wordprocessing, spreadsheets and presentation software.

Paid Internet

Use this option for all other sites, including web-mail and google searching. Purchase a code for the specific time period you require from a staff member to gain access. As a security measure, the PC will reboot either when you close the session, or at the end of your time limit, so it is important to keep an eye on the timer.

Photocopying, Printing and Scanning

There are copiers on each floor.

A standard A4 black and white copy or printout costs 20 cents, with colour A4 printouts costing 50c, and $1.00 for A3 colour.

Self-service scanning is now available: please follow the instructions above the copier on the first floor, or ask a library staff member for help. The scanning fee is $1.50 per email sent (up to 20MB may be sent per email).

Tours and Presentations

If you, or your community group would like to learn more about how to get the best use out of your library we are happy to arrange for either a tour tailored to your interests, or a demonstration of our online resources. Please contact enquiries@wcl.govt.nz or call (801 4127) to make a booking to make a booking.

Mezzanine Quiet Room

On the mezzanine floor, between the public toilets, you will find a small room which may be used for quiet time, such as prayer or meditation. This room has been made available to meet the needs of some of our customers who use the libray for prolonged periods.

This room should be unlocked, however, if you find it locked, please contact a library or security staff member.

Music Room

If you would like to try playing a music score from our extensive collection before borrowing it we have an electric piano available in the Music Room on the first floor.

Please go to the Arts, Music & Literature desk and ask to use the Music Room. There is a half an hour time limit over busy periods and it is only suitable for one or two people at a time. The room is not soundproofed.

Housebound Service

If you are unable to physically visit our Library locations you may be eligible for our Free Housebound Service (located on the second floor). Continued access to the Library can be a lifeline for those of us who are permanently unable to get to the Library due to illness, age or impairment.

Our professional staff pick items, according to your preferences, from throughout the Library, and you are able to reserve books yourself online. We have a group of volunteers who deliver items from all of the Library Collections to you.


Are your research or reference needs time sensitive or require a level of privacy? While all of our staff can help you with your requests, if you have a deadline or complex query we have a professional search and information service - ProSearch.

Whether it's searching our specialist online databases, or the Internet, or finding facts from books, journals, government documents, our professionally trained information specialists know the quickest way to find accurate information. Testimonials and more information can be found here.

Wireless Internet

Do you have a WiFi enabled device? The central city's free WiFi service, CBDfree, is available in the Central Library. This allows 30 minute sessions, although users can reconnect at the end of each session. There is also CafeNET available in the building for customers who do not want the 30 minute restriction and require longer internet connections, although charges do apply. Please note that these wireless services are operated by private companies, and we cannot provide support for connection problems.

Assistive Technology Available


Smartview makes seeing things much easier for people with low vision and ordinary eyesight. It is great for photos, letters and documents and is adjustable for particular eye conditions.

Find the Smartview on the Ground Floor at the Central library by the Large Print Collection.


ZoomText enlarges font size on web pages and electronic documents (email, newspaper databases etc) and can be set to read these aloud or display in high contrast large print.

ZoomText is available on the Large Print area and Second Floor free internet computers at the Central Library.


ScannaR is a scanner that can read printed documents out aloud (e.g. a typed letter from a business contact or relative).

Located in the Housebound Service room on the second floor, please ask for assistance.

Video Relay

VRS (Grandstream GXV-3000 video phone) enables users who use sign language to communicate via videoconferencing with a Video Interpreter (VI) through the internet or Video Phone. The VI then interprets/relays the signed conversation over the phone - in real time- to the hearing caller. By using sign language over the full motion video, this allows the sign language user to fully express in their natural language and convey facial expression and cues to ensure nothing gets lost in the translation. All calls are confidential.

Find out more: New Zealand Video Relay Service

Mezzanine Room

This room is no longer available for community events. If you are looking for a community venue in Wellington, please search the Wellington City Council venues database.

Citizen's Advice Bureau

Temporarily located on the ground level of the Council building at 101 Wakefield Street, the Citizen's Advice Bureau, an independent non-governmental community organisation, offers confidential assistance on a wide range of issues, including queries about immigration, tenancy, and employment etc. They also provide free legal advice.

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